Why Use Caging/Lockbox Services

By | March 24, 2016

caging-lockboxWhen it comes to the sustainability of a non-profit, the receipt of donations is at the forefront. After all, where would a non-profit be if it didn’t have financial backing? The receiving and processing of contributions is important but is it really something a non-profit should handle on their own?


In the non-profit world, there is fluctuation in receiving donations. The unpredictability and irregular inbound flow of contributions makes it near impossible to efficiently plan for processing in house. If you have a part time person handling it, the envelope may wait days to be handled while a full time person may be sitting around waiting for the next wave of envelopes to arrive. Outsourcing to a caging vendor alleviates this issue and allows non-profit employees and volunteers to focus on their core competencies and not worry about the processing of donations.


The actual process of opening envelopes, adding up the contributions and depositing the funds is known as caging.


No Capital investment. Caging vendors offer non-profits the people, process and equipment needed to effectively manage their inbound donations without having to make a capital investment. Caging professionals are trained to handle these tasks so that you can focus on your core competencies.

Data Capture. The capturing of information about a donor is almost as important as the actual donation. Information about the donor is captured in a database made available to the non-profit. This is truly priceless information! The use of this information is invaluable as non-profits work toward improving their mail list and optimizing their donor request letters.

Other benefits include: Reduction of in house administrative costs
Efficient processing of donations
Timely deposits


You may be thinking that this sounds great – and therefore, must be expensive. In actuality, caging typically accounts for less than 5% of a non-profits total direct mail spend.


Now that you know and understand the benefits of partnering with a caging vendor, you need to select one. Be sure you select one that is PCI compliant with the Payment Card Industry Data Security Standard (PCIDSS).

Here are a few other attributes to consider.
Technology available
Disaster recovery plan
Internal controls
Customer service initiatives


Reach out to us at contactWIB@wibmail.com or leave us a comment below!
Founded in 1959, Washington Intelligence Bureau (WIB) is one of the oldest, most respected caging/lockbox providers in the Northern Virginia area. Our team is here to answer any questions you have about our services.

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